Testimonials

I won't use another Realtor

I have been working with Lana for the last 15 years closing 6 different transactions in both my primary homes and rental investments. I won't use another realtor for my real estate needs in Central Massachusetts! Thank you Lana!
- Jason Andrews

Professional, Responsive & Knowledgable

Lana is professional, responsive, and knowledgable. She was in constant communication with us. Our real estate listing had challenges at times., but Lana navigated us through them all! Lana worked tirelessly for us, and was so attentive to every need and detail. I could not be more pleased with our experience working with Lana.
- Patty Clermont

Go-to Person

Lana was fabulous when selling our home! She was professional, responsive and on top of the process every step of the way. Her guidance and suggestions were spot on and we would highly recommend her to anyone looking to sell or purchase a home - she's your "go to" person!
- Cathy Mayotte

Truly Cares

Working with and helping Lana with her marketing needs over the past couple of years has been truly amazing! Our working relationship is very fun and I can only imagine she is just as great if not better with her clients! Lana has always been very to receptive to calls, emails, and texts, getting back to me in a timely manner. Working on the business side with Lana has showed me how much she truly cares for her clients - both buyers and sellers - as she is always looking for ways to ensure their buying or selling experience is as smooth and stress-free as possible!
- Haley Berry

Great Experience

I can't begin to say what a great experience it was buying a house with Lana Kopsala's assistance. She was extremely responsive and professional and led me along every step of the way, which was a great help to this first time home buyer. I'm so happy and proud of my new home and she made it possible to get in the winning offer fast and smoothly. She also gave me recommendations for local businesses that could assist me in getting settled. If you are looking to buy a home in the Fitchburg, MA area, contact Lana, she will give you a hand!
- L.E. Pearson

Excellent Communication Skills

Lana was the best. She has excellent communication skills. She knows the business and knows what it takes to sell a home. She was there every step of the way. We would highly recommend Lana to sell your home.
- Renee Robinson

True Professional

Lana was a tremendous help with the sale of my home. I was busy traveling, dealing with family issues and she jumped right in and made it happen in short order. I highly recommend this true professional.
- Mike Donnelly

Rockstar

Lana is wonderful to work with! She helped my mom find a great condo in Fitchburg, and then a few years later when it was time for her to move to assisted living, Lana helped us sell it. She made every part of the process easier and helped us get a great offer. She's a rockstar!
- Tony Siddall

6 Stars

I would like to share a few words about Lana Kopsala. My wife Carol and I decided to sell our home which we built 19 years ago. We were nervous as our experience selling is very limited especially in a market like this. First off Lana dug in and found properties in our area to rate ours against. We ended up putting the house on the Market for 55K more than another local realtor offered to sell our house. Lana was very aggressive in showing our house the very moment she listed it. in the first 5 days we received 2 offers and on the 6th days we had accepted an offer to sell our house. We got our asking price. after e signing a couple of documents our work was done. Lana took care of everything for us!!!! we couldn't be happier with the job Lana did for us. we am so happy we chose Lana to sell our home and we would emphatically suggest to anyone we know to have Lana represent them in this very nerve wracking endeavor. She took care of contacting all the necessary businesses(Sewer, Electric co, Oil and Gas, Taxes, etc.) I would have gave 6 stars but they only allowed 5!
- Mike Krupski

Energy & Enthusiasm

I have had the pleasure of working with Lana in both her capacities as a buyer's agent and a seller's agent. Her knowledge, experience, professionalism and responsiveness make her a wonderful advocate for any buyer or seller of real estate. Lana also has unbelievable energy and enthusiasm! -Francisco "Carlos" Melon, Esq.

Buying Process Seamless

Lana made the home buying process so seamless! I was a first time homebuyer and in a bit of a time crunch, but Lana helped me find the perfect home that was exactly within my budget. She answered all my questions, made sure I understood what was expected of me in terms of deadlines and documents, and negotiated on my behalf when the seller wanted to forego part of the agreement for a lower sell price. She came highly recommended and exceeded all my expectations. If I’m ever in the market to purchase or sell, she’ll be my go to. She even kept in touch after the sale to see how things were going with the move. Not only is she professional but she also really cares that her clients find the perfect home. Thanks Lana for helping me become a homeowner!!
- Jennifer Dupuis

Professional, Positive, & Responsive

Lana was very professional, positive, and responsive. She was always one step ahead of me. When my financing fell through with my first mortgage broker, she didn't give up; she found another broker that closed the deal in 4 days!
- Linda Sullivan

Lana went above and beyond!

Lana went above and beyond with this difficult transaction. She kept me informed throughout this transaction. She is one of the most caring and responsive people I have met in dealing with real estate. I would recommend her in a second. Thanks again for all your hard work Lana.
- Dorothy Erikson

Consummate Professional

Lana is the consummate professional. She was responsive to all of our inquiries, continually exhibiting a tireless effort to ensure that we were familiar with the real estate environment. She is so detail oriented that we were comfortable leaving the entire process in her control. Lana made solid suggestions and recommendations to ensure that the house was ready for showings. We believe that her extensive knowledge in the real estate environment was the sole reason that we sold our house in 2 days! In addition, we requested that Lana recommend an agent from another state to assist us in finding a new home. It was a very easy transition to the new agent. Working with her was a rewarding experience and we can’t thank her enough for all of her assistance. I would highly recommend Lana for your home buying or selling adventure.
- Pat & Linda Petrosino

Attention to detail

Lana was the realtor I chose to sell my home. She attended to every detail in terms of getting my home ready to sell, showing to prospective buyers, facilitating the sale (I know she did a lot of coordination behind the scenes) and then follow up. The sale of my home was quick and seamless, not to mention above asking price. She is always pleasant and a great communicator. I highly recommend her!
- Christiane Scarpino

Organized & Constant Communication

Lana was amazing. Everything was so organized, she kept us in mind the entire time and what would work for us and our family. She was never judgmental (even when she probably could've been) about the things we had changed or done to the house. She kept constant communication and was never flustered with my 9 million questions. Home sold VERY quickly, over asking, and the close went as smooth as it could with Lana being our advocate if things came up we may not have been pleased with. I very much look forward to working with Lana again and would recommend her to anyone looking to buy or sell a home. Especially in the Leominster where she is very knowledgeable.
- Heather Knirk

Repeat Client

I have been working with Lana for the last 15 years closing 6 different transactions in both my primary homes and rental investments. I won't use another realtor for my real estate needs in Central Massachusetts! Thank you Lana!
- Jason Andrews

Professional & Responsive

Lana was such a pleasure to deal with. Her professionalism and responsiveness made the home buying process a great one. I will highly recommend her to friends and family.
- Carol LeBlanc

A winner!

Lana was top notch. People say that this is a sellers market, it is but closing the deal is another story. Lana went above and beyond to ensure that this house sold. Through the ups and the downs Lana never wavered. If you are looking for a winner then call Lana, you will not regret it.
- Chris Cordio

Clear understanding of the market

We found Lana through HomeLight and right away we could tell she was the right agent to represent us in our sale. She had a clear understanding of the market and what we could expect to receive for our home. We ended up selling for well over our asking price and could not be more thrilled with the final result. All throughout Lana helped walk us through each step of the process and made it an easy experience for us. She worked hard to get us all the answers to our questions when we had them. Lana is a terrific agent who we’d recommend to anyone looking to sell or buy locally!
- Jake O'Donnell

Knowledgable, Honest, & Supportive

Lana was very knowledgeable, honest, and supportive even when things became a bit overwhelming and bumpy. I would entrust her again with my home selling or buying without hesitation and highly recommend her.
- Anita Giunta

Made it happen!

Lana was a tremendous help with the sale of my home. I was busy traveling, dealing with family issues and she jumped right in and made it happen in short order. I highly recommend this true professional.
- Mike Donnelly

Professional from A-Z

I have worked with Lana for many years on many transactions. Whether as a buyer or listing agent, she is on top of every detail regarding documentation required to close a loan on time. She consistently responds to e mails to all parties in the transaction quickly and has the attention to detail and organization to lead both buyers and sellers to the closing table with a seamless process. If you want to work with a professional from A-Z, call Lana.
- Jacqui Keogh

Goes above & beyond!

Lana, works extremely hard 24/7 for all of her clients. Lana goes above and beyond to assist clients and even us attorneys to get the deal done. She is always professional and courteous on either side of the transaction from start to finish.
- Robert Meyers

Expert Negotiator

In closing over 100 transactions a year, Lana is among the hardest working and most successful agents in the industry. Lana a is an expert negotiator who is committed to delivering white glove service to her clients.
- Merit McIntyre

An Important Source of Expertise & Energy

Lana was not our realtor. She represented the seller in a transaction in which we were the buyers. This particular deal was filled with lots of emerging and fluid challenges that caused delays, and may at times have put the whole deal in peril.

In her capacity, Lana was professional, patient, responsive, and kind, at all times. There is no doubt in my mind, in reflection of whole process, that she was an important source of expertise and energy that got it all done. Thank you, Lana. Your clients are lucky to have found you.
- Joe Wright

Dedicated & Personable

Lana is super dedicated, personable, experienced, and responsive. In today’s market, this is especially important. We couldn’t be more pleased!
- Carolinda Sterczala

Knows the Market

Lana is very good at what she does. Knows the market and has the experience to back it up. It was a pleasure working with her.
- Stephen Cerasuolo

One of the best out there!

Lana is one the best out there! On top of everything! Love teaming up with her on any transaction!
- Denise Peach

First & ONLY phone call

Lana was the first and only phone call I made when selling my house. Within the first 4 days of listing - my house was sold (and for 30K over the asking price).

Lana's experience and high energy is acutely focused, making her an extremely efficient agent who is well-connected within this market.

To put the timeline in perspective, this is COVID, New England winter, and during the Thanksgiving Holiday. I called Lana on a Friday evening, met with her that very next day (Saturday), and by that following Monday she had her photographer come take photos for the listing which went live on Tuesday.

Because Lana knows the area so well, she knew exactly how to market my property and highlight the value of the location so that perspective buyers would take notice. Within 2 hours of listing, I had over 200 views and 4 scheduled showings. Over the next 2 days (Thanksgiving Holiday), I had even more showings scheduled. Because we received so many offers - all well over asking price - I cancelled the open-house and we made a deal before the weekend. When I was looking at having the house professionally cleaned- Lana was right there with a referral to an outstanding contact with great rates who did an amazing job.

This was my first home sale, and I didn't have a clue where to start. I am so happy that Lana was my first call. Not only did she do her job, she went above and beyond to guide me thru all my seller responsibilities.

I have proactively recommended her to anyone who needs an agent that will get the job done with outstanding results. The numbers don't lie - there is a reason she is showing as #1 in our area!
- Ashley Lee Scott

Amazing Agent

Lana was such a great help with everything, really good at what she does. Made the whole buying a house process easy and when needed she would always answer and get things taken care of, made stress less on my end and really helped get things wrapped up. Definitely recommend Lana she is an amazing agent and easy to work with!
- Rudy Contreras

Helpful Buyers Agent

Lana was very helpful. She made our first home buying experience as easy as possible. Her extensive knowledge of the area and the market led us to locate and purchase the perfect home. She was a pleasure to work with and we highly recommend her as an agent!
- Rebekah Flores

Lana is an outstanding Realtor!

I was moving south and needed to sell my condo quickly. I contacted Lana and within 3 days of listing, the property had 3 offers, 2 above asking price. The sale of my condo went smoothly and everything was done electronically which made it so much easier. I was amazed with how professional and efficient she was throughout the whole process. She's very responsive and a good communicator. I highly recommend her for the sale of any property. She's an outstanding realtor.
- Marlene

“The only way to do great work is to love what you do!”

“The only way to do great work is to love what you do” and this quote couldn’t better represent Lana and her commitment to her craft. Not only will Lana be there for you every step of the way during the home buying or selling process, she will be a great resource and communicator for you.

This is the second transaction I have conducted with Lana, the first back in 2016, and most recently last month, October 2020. A quick phone call to her on a Saturday afternoon Labor Day weekend and we had an offer in place the following morning and it was accepted that night. I was elated. I’ll never forget when Lana said before we submitted the offer. “I want to make sure that whatever happens with this offer, you know that you did everything you could to get this house” .

Lana Kopsala is trustworthy, reliable and honest. For these three things, I would highly recommend her to anyone who is looking to buy or sell a home and do so knowing you have an experienced agent working with you at every turn.

Thank you for putting me first! I appreciate you!
- Ryan H.

Smooth Process

Lana was great! Lana made the entire process extremely smooth from open houses to closing. She was insightful and very tuned in to the market making putting together an offer (that stood) out easy! I would highly recommend her!
- Dan Sutherland

Absolutely Amazing

The experience working with Lana was absolutely amazing. My wife and I had several issues come up during our selling experience with all parts: buyers, lenders, attorneys. Lana went far and beyond to make our sale as smooth as possible no matter how many speed bumps we had to hurdle over. Lana is very experienced, knowledgeable and overall amazing to work with. We will be recommending her to friends and family and we will use her again in the future.

Determined

Lana was determined to help us sell our house, she had a buyer before the house was even listed! Worked early morning until late at night to get the job done! We will definitely be turning to Lana when we are ready to sell our other house.
- Kassie Nsubuga

Made us feel like her only client

Lana is the utmost expert in her profession as a realtor. She kept all of us on task at all times. Lanas positive attitude and energy at times is what got us through this process. No matter what time of day or night , or what ever question you had, she would answer it, or find the answer immediately. Lana always made us feel like we were here only client and treated us with much respect. I would highly recommend Lana Kopsala to everyone I know, she is the BEST!
- Glenda Mercurio

Help you achieve your goals

Lana has helped my wife and I to buy two homes and sell one. She is a determined person that you can count on. She will listen to your preferences and help you to achieve your goals.

Friendly, Knowledgeable, & Dependable

Lana is the absolute best! Shes friendly, knowledgeable, dependable, and puts the work in for her clients. Lana helped us sell and purchase a home, when issues arose with both the buyer and seller she was on it, making calls, keeping everyone on track and even helping the other realtors get the job done. We would recommend Lana to absolutely everyone.

Efficient & Caring

Lana Kopsala met all our real estate needs in professional, efficient and caring manner. She is very energetic person. She was able to sell our house one day after it was listed. We would refer her to anybody who wants to sale their house or condominium.

Sell & Buy at the same time

Lana did a wonderful job selling our home and finding us a lot for our new home. She was a great communicator, always gave good advice, and really helped us navigate the home process. We really appreciated all of her hard work. Thank you!
- Katie and Dan Donell

Stress-Free Experience

Lana was referred to me by a mortgage company executive I know. She was a pleasure to deal with--always responsive to my calls or texts. I relied upon her years of experience to help guide me. I needed some minor repairs and Lana referred me to a repair person who with his wife did a fast, excellent and reasonably priced job on the repairs. I received a full-price cash offer on my condo within a few days of Lana listing it and closing was less than a month later. Many documents that needed to be signed were sent to me for my electronic signature. It was indeed a stress-free experience and I would highly recommend Lana.

Very honest

Lana was incredible to work with.
Very honest and always available to answer any questions I had & as a first time home buyer, I had a lot. She definitely made the whole process less scary and walked me through everything. She was very patient with me when I had "first time home buyer anxiety".
Buying a home is stressful enough, never mind during a pandemic! Lana made it easy and fun. Never felt any pressure to buy.
She helped me find a fantastic condo that I know I will be happy in for years to come!
I will recommend her a thousand times over to anyone looking for a home.
She looks out for her clients and does everything in their best interest.
Love her!!!
- Susan Sheridan

Buying or selling there is no better

What can we say? Lana sold out home in 5 days. She was extremely professional, responsive, helpful and always willing to go the extra mile. She came highly recommended by the relocation specialists my company uses and is an expert when it comes to the unique needs that arise while relocating for business. We closed on our new home today and that's largely due to Lana’s efforts in handling the sale of our former property

Buying or selling there is no better.

Knows the area

Lana was great! She really knows the area. She was always available and very knowledgeable. Ever our house inspector talked about how great she is. Would definitely recommend!
- Tylor Dippel

Never an unanswered question

Lana has been great! Subject matter expert. Never an unanswered question and always available. I used her when buying and selling my home. House sold within 3 days of being listed by Lana.
- Christopher Cunningham

Absentee Seller

I had a great experience with Lana representing me in selling a condo I owned. It was a piece of property my mother had lived in and I was an absentee seller. She had the market knowledge of the area, and made the process painless. I would recommend her highly.

Knowledgeable & Responsive

This is the second time we worked with Lana. The first time was on a purchase only, this time was on the sale and purchase. On the sale, she was on top of us to make sure the house was ready for showings, and as a result the house sold at list price within 24 hours of going on the market. We listed the house at the top of her suggested range which was higher than we had estimated which is always a good thing. On the purchase, as with the previous experience Lana was knowledgeable of the area we were buying in, very responsive with showings and communication with the seller's agent. If we are ever on the market again I will gladly work with Lana again.

Fierce Advocate

Clearly some home sales can more challenging than others. I have sold 2 homes through Lana and she has assisted me in purchasing another. Lana will be a feirce advocate for you along with bringing honesty and integrity to the process. Lana works tirelessly and is available it seems any hour day or night 365.

Marketed our home!

To sell our house, she advertised in the paper, sent postcards, advertised online including websites and neighborhood apps. She conducted open houses. She guided us through the entire process. All the while making herself easily accessible, she responded quickly. She was extremely knowledgeable. She went above and beyond to help us! I would highly recommend her!!!

Kind, Calm, Patient, & Reassuring

Lana was professional and kind, always calm, patient and reassuring when dealing with our frustrations of selling and buying in this crazy and aggressive market. Yet, she was incredibly assertive and efficient when advocating in our behalf. Would highly recommend.

I definitely recommend Lana!

I sold 2 Fitchburg houses at roughly the same time. Lana listed one and a friend listed the other one. Lana's listing sold for more money in the first week. Meanwhile the other house which was listed earlier, is still in the process. There are a couple of factors that may have contributed to this difference, but I'm convinced that Lana was the biggest factor.

The bottom line: I definitely recommend Lana for anyone buying or selling their house.
- Paul C.

Quick to respond

Lana was fantastic to work with, in a frustrating market where properties are under agreement in a day, Lana was quick to respond to questions and new suggested listings. She went above and beyond our expectations of a realtor. Thank you.

Lana is the right choice!

Lana is a fun, energetic agent who is very knowledgeable regarding our sale area (Westminster, MA). She is a good communicator, always easy to get hold of and returns calls/ texts promptly. Lana is professional, easy to work with and very straightforward. She keeps things simple. She was able to recommend how she would sell our house, but was also open to our ideas. Her photographer was brilliant, took great shots, and with Lana's excellent description of our home, we had a great listing. Between us we were able to price the house well, get an above asking offer with no home inspection on the first day of listing, and sold the house in 26 days! Lana is the right choice!

Calming & Encouraging

Listed my parents estate home in Fitchburg with Lana and the experience was awesome. From the very beginning she was upbeat and energetic and I knew immediately that I had made the right choice.

The monumental task of clearing the house of all it contents led to a great deal of anxiety. Lana was so calming, encouraging me to take my time and that there was no hurry. “We won’t go to a live listing until you’re good and ready”. She pointed out what I needed to focus on and what was not so important, reminding me that I had right up until closing to get it all done.

Three weeks later I felt we were ready to show the home. Lana came promptly, went through the property with me, made a few more suggestions as to what needed to be done prior to the photo shoot, and scheduled it for the next day. The photographer she used was super professional, took her time and got a variety of shots so Lana would have a good selection from which to choose. Lana finalized the listing that evening and it went live the very next day.

It is apparent that as I was hard at work getting the property ready to show, Lana was as equally hard at work getting the word out about the listing to her many industry connections. There were 15 showings and 10 offers, 1 of which was accepted from a wonderful, happy buyer, all within 5 days of listing and without an open house.

Lana was always available for my questions and concerns, early morning and late in the day. The whole process went so smoothly, I just can’t believe it. Less than six weeks from listing to closing.

Thank you Lana, you are the BEST. We will be contacting you again in a few years to list our property in Sterling.
- Jim D., Sterling, MA

First time homebuyer

Lana was extremely helpful throughout the home buying process. We were first time home buyers and Lana's knowledge and the experience were crucial. I am a Project Manager with high expectations and Lana's and responsiveness surpassed my expectations. This is very helpful during a short closing period. Our experience with Lana was outstanding and I would definitely recommend her!
- Brent Robinson

Incredibly tuned into current market conditions

Lana Kopsala sold both my and my daughter's homes. She is everything that you need in a real estate professional. She is knowledgeable, professional, energetic and incredibly tuned into the current market conditions. She advised us as to what we needed to do to have our houses present in the best light, educated us as to what the market would bear price wise, and then had them sold in record time. She guided us every step of the way and kept us well informed as to how the transaction was proceeding. She truly made the whole experience as pleasant and seamless as possible! I have recommended her to many of my friends and would use her again.

Second Transaction with Lana!

This is our second transaction with Lana and it went as smoothly as it did the first time. She is very knowledgeable professional very easy to get a hold of and a great communicator I highly recommend using her. I only wish we could use her when we purchase our next home in Arizona.
- Karen Duplease

Instilled Confidence

Lana instilled confidence from the moment we met her to discuss the sale of our home.
She is through, attentive, available and gave us detailed information we required during the entire process of selling our home. Choosing Lana as our agent was the best decision we could have made!
- Rick and Chris M.

Thankful for Lana's Kindness and Guidance

My husband and I were super lucky to work with Lana when buying our first home. Words cannot describe how thankful we are for Lana's kindness and guidance through the process. Lana worked with us tirelessly to find that perfect place that we get to call home. She was an absolute pleasure to work with - she was patient, kind, thoughtful and honest. She would point things out that we in a million years wouldn't think of looking at and she had steered us clear of making a few terrible decisions! I will forever be grateful for everything that Lana has done for us and if given the chance to look for another house with her again, I would in a heartbeat. Highly recommend Lana to any buyers - be that a first time buyer or someone more experienced!
- Ani, First Time Home Buyer

Platinum Stars!

Lana is platinum stars in my book. You will not find a better or nicer real estate agent to work with. We had a few bumps in the road selling our property absolutely no fault of Lana our house had some issues. Lana never let us get discouraged, in fact she went way above and beyond to help us overcome these issues and helped us to get everything completed. Lana has worked harder the any other realtor I have worked with in the past way more than even expected. She is so professional and awesome to work with she was with us every step start to Finish. Once we complete taking care of our issues the house sold instantly. I honestly don’t often write reviews but for Lana it was a pleasure to write it. If you are looking to buy or sell Lana is your Agent. Thank you Lana for everything you are truly an amazing person and amazing agent.
- Denise & Emile