"Lana is simply the best! She is my favorite referring agent. Her commitment to world class service and extraordinary client care is unmatched. Her knowledge, perseverance and great sense of humor makes the buying and selling experience a Joy!"

"If you want competent, caring, consistent, professional and personal service in real estate, you cannot do better than Lana Kopsala. She will protect your equity when you sell, and make the buying process smooth as silk. Please feel free to contact me if you want to hear more, but really all I would do is gush. She is superlative!"

"We came to Western Massachusetts on a beautiful, snowy week after having had several positive conversations with Lana Kopsala at Coldwell Banker Realty about the kind of home we were looking to buy and where we wanted to be. After just two days we really changed our focus, and Lana was right there to help us find exactly what we were looking for. The process for buying the house was tricky to us, but Lana guided us all the way through in a very friendly & at the same time professional way. We are grateful for all the time she spent with us and for going out of her way to make sure everything was well communicated to all parties. We feel anyone looking for a home in Western Massachusetts would be lucky to work with her!"

"Lana is a fun, energetic agent who is very knowledgeable regarding our sale area (Westminster, MA). She is a good communicator, always easy to get hold of and returns calls/ texts promptly. Lana is professional, easy to work with and very straightforward. She keeps things simple. She was able to recommend how she would sell our house, but was also open to our ideas. Her photographer was brilliant, took great shots, and with Lana's excellent description of our home, we had a great listing. Between us we were able to price the house well, get an above asking offer with no home inspection on the first day of listing, and sold the house in 26 days! Lana is the right choice!"